Payments and T & Cs

This site is owned and operated by Polka Dolls Fabrics .

These general conditions govern the use of this site www.polkadollsfabrics.com


By using this site, you indicate that you have read and understood these General Conditions of Sale (called "GTC") which apply, without restriction or reservation to all sales made by the seller to non-professional buyers. , wishing to acquire the products offered for sale  by the seller on the site www.polkadollsfabrics.com and that you agree to abide by them at all times.

The products offered for sale on the site are as follows:  

collectible dolls, clothes, and accessories.

All content published and made available on this site is the property of Polka Dolls Fabrics . This includes, but is not limited to images, texts, logos, documents, downloadable files and anything that contributes to the composition of this site.

ORDERS

It is up to the Customer to send a purchase request on the site www.polkadollsfabrics.com the products he wishes to buy according to the following methods:
The customer submits a purchase request "I want to adopt it!" by clicking on the button embedded in the product ad. The customer is then redirected to another page of the site www.polkadollsfabrics.com. The customer should fill in the mandatory fields of the purchase request form: first name or pseudo, email address, country of destination and method of payment. The customer can send his purchase request when the sale begins (time indicated in the product announcement). The seller will contact him if the customer is the first person to send a purchase request. If he is the first person, the customer will receive an invoice with an amount to pay. The total shipping costs are defined according to the country of destination entered by the customer and the product total is defined according to whether the customer wishes to pay for his product in one go or in several installments. Paypal fees may be requested if they are not included in the price of the product. If this information is false, the customer should immediately notify the seller so that the seller can correct the information and return the correct amount to be paid. If the customer has requested payment in one go, the total requested will be the total of the product to be paid as well as the shipping costs and possibly the paypal costs if these are not included in the sale. If the customer has requested payment in installments, the total requested will be a non-refundable reservation deposit of 200 euros, the rest of the payments can be spread over the next two months maximum. After payment, the customer will receive an email to inform him of the good reception of his payment, it will be appropriate for the customer to communicate his delivery preferences (postal address.). The choice of shipping costs is already defined by the seller and cannot be changed. When the customer sends a purchase request to the seller, this entails the acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of his own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction.

If the buyer has an email address, he is asked to enter it when entering information. The seller will communicate to him by email the confirmation of the registration of his order, as well as the update of the follow-up of his purchase, and the terms of payment in the context of setting up a payment in several installments. .

Any order placed with the seller constitutes the formation of a contract concluded at a distance between the customer and the seller.


The seller reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.

PRICE

The prices are expressed in Euros including all taxes.

The prices of the goods sold are those in effect on the day the order is taken. They are denominated in euros and calculated exclusive of tax.

The price is payable in cash by the customer, in full on the day the order is placed.


The prices do not include the costs of processing, shipping, transport and delivery, which are invoiced in addition, under the conditions indicated on the site and calculated before placing the order.
The payment requested from the customer is the total amount of the purchase, including these charges.

The seller grants himself the right to modify his prices at any time. However, the seller undertakes to invoice the goods ordered at the prices indicated when the order is registered.

PAYMENT

Orders are paid for:

By Paypal payment


Payment data is exchanged in encrypted mode using the protocol defined by the approved payment service provider for banking transactions carried out on the site www.polkadollsfabrics.com

The customer submits a purchase request "I want to adopt it!" by clicking on the button embedded in the product ad. The customer is then redirected to another page of the site www.polkadollsfabrics.com. The customer should fill in the mandatory fields of the purchase request form: first name or pseudo, email address, country of destination and method of payment. The customer can send his purchase request when the sale begins (time indicated in the product announcement). The seller will contact him if the customer is the first person to send a purchase request. If he is the first person, the customer will receive an invoice with an amount to pay. The total shipping costs are defined according to the country of destination entered by the customer and the product total is defined according to whether the customer wishes to pay for his product in one go or in several installments. Paypal fees may be requested if they are not included in the price of the product. If this information is false, the customer should immediately notify the seller so that the seller can correct the information and return the correct amount to be paid. If the customer has requested payment in one go, the total requested will be the total of the product to be paid as well as the shipping costs and possibly the paypal costs if these are not included in the sale. If the customer has requested payment in installments, the total requested will be a non-refundable reservation deposit of 200 euros, the rest of the payments can be spread over the next two months maximum. After payment, the customer will receive an email to inform him of the good reception of his payment, it will be appropriate for the customer to communicate his delivery preferences (postal address.). The choice of shipping costs is already defined by the seller and cannot be changed. When the customer sends a purchase request to the seller, this entails the acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of his own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction.

If the buyer has an email address, he is asked to enter it when entering information. The seller will communicate to him by email the confirmation of the registration of his order, as well as the update of the follow-up of his purchase, and the terms of payment in the context of setting up a payment in several installments. .

 

If the payment is accepted, the order is registered and the contract definitively formed. Payment by Paypal account or by credit card is irrevocable.


Payments made by the customer will only be considered final after actual receipt by the seller of the sums due.


The seller will not be required to deliver the products ordered by the customer if the latter does not pay him the full price under the conditions indicated above.

The seller does not authorize under any circumstances sales arranged between individuals for legal and commercial questions. The contract formed between the seller and the customer cannot include another person to the latter. The seller cannot be asked to accept that a third person pay part or all of the balance of an order on behalf of another person, the initial customer.

The seller is entitled to revoke and cancel a transaction if the latter does not comply with the GTCs put in place. The customer will be refunded the amount due. The transaction being canceled, the doll will be sold to another person.

In the event of a repeat offense, the seller gives himself the right to prohibit all future sales to this customer with whom he has had a dispute.

The seller authorizes mutual assistance (limited to 3 people) on its website. However, participants are asked to enter the name of the person assisted who wishes to acquire the doll on the "name / nickname" line, the e-mail address of the person assisted and specify the delivery address before any payment.

PAYMENT IN INSTALLMENTS

The buyer has the possibility of requesting the establishment of a payment in several installments by selecting the option "payment in installments" of the purchase request form "I want to adopt it!"

The sum requested as well as the first sum paid corresponds to the first deposit required by the seller but in no case corresponds to the final sum required by the seller.

The first deposit is non-refundable (whatever the reason expressed by the buyer), and firmly commits the buyer to pay the full amount requested by the seller when putting up for sale.

The total sum of the product requested and required is displayed during the sale

All sums collected during the establishment of a payment in several installments are non-refundable (whatever the reason expressed by the buyer).  

The buyer has a period of one month after payment of the first deposit to send the second payment. And a maximum of two months to pay the amount due to the seller when placing the order on the day of the sale.

The buyer agrees to respect to pay the total amount due to the seller.

It is necessary for the buyer to provide a contact e-mail address when setting up a payment in several installments. This contact e-mail address will allow the seller to recontact the buyer in order to communicate to him the schedule of the sums to be collected, and to communicate to him the payment address.

The product will not be sent until the total amount has been cleared by the buyer.

 

PRODUCTS

The products offered on www.polkadollsfabrics.com are unique products, made one by one, by hand with care.

The buyer is aware during the purchase of expressing the desire to acquire an artisanal product which may contain possible "defects" normal since "handmade".

All information, descriptions or images provided on the products are described and presented with the greatest possible precision, but this does not exclude possible asymmetries or color differences.

The photographs are as accurate as possible but do not bind the seller in any way.

Each photo is displayed on a different screen. Colors, contrasts and saturations may vary depending on the monitor on which the photo is displayed.

No return, exchange or refund may be required by the buyer in the event of product dissatisfaction.  

 

The seller cannot be held responsible for any possible deterioration of the product during handling by the customer given the fact that the product no longer belongs to the seller after transfer of ownership.

The buyer is aware of acquiring a so-called fragile collector's item which requires extreme care during any handling.  

No reimbursement or repair will be offered to the buyer if the product were to be damaged (breakage included).

TRANSFER OF OWNERSHIP

The seller retains full and entire ownership of the products sold until full collection of the price, in principal, costs and taxes included.

PERSONAL DATA

It is recalled that the personal data which are requested from the customer are necessary for the processing of his order and the establishment of invoices, in particular.

In any event, the seller only collects personal information about the user for the need of certain services offered by the site www.polkadollsfabrics.com. The user provides this information with full knowledge of the facts, in particular when proceeds by itself to their seizure. It is then specified to the user of the site www.polkadollsfabrics.com the obligation or not to provide this information.

No personal information of the user of the site www.polkadollsfabrics.com is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium whatsoever to third parties.

DELIVERY

The products presented on the site www.polkadollsfabrics.com are offered for sale for the following territories: SEE LIST

In the event of an order to a country other than mainland France, the customer is the importer of the product (s) concerned.

For all products shipped outside the European Union and DOM-TOM, the price will be calculated excluding tax automatically on the invoice.

Customs duties or other local taxes or import duties or state taxes may be payable.

They will be the responsibility and are the sole responsibility of the customer.

The products will be sent within an indicative period of 3 to 14 working days.

Shipments will be made only on Wednesday and Friday of each week. If the buyer has agreed to a transaction with the option of payment in several installments, the buyer must settle the last payment no later than Monday to claim a shipment of his order on Wednesday of the same week and, or a Thursday for claim a shipment of his order on Friday of the same week.

The deadlines do not take into account possible changes in the opening or closing hours of the post office linked to the current health developments in the country.

No request for partial or total refund will be accepted for a reason that is neither the responsibility of the seller nor a lack of anticipation on his part.

The seller undertakes to make his best efforts to deliver the products ordered by the customer within  the deadlines specified above. However, these deadlines are communicated for information only and do not take into account any delays or disruptions in the delivery of postal services.

Consequently, any delay in the delivery of the products will not be able to give rise to the profit of the purchaser to: the allocation of damages; or the cancellation of the order.

By making a purchase from www.polkadollsfabrics.com, the buyer agrees and acknowledges providing a valid email and shipping address for the order.

The seller is in no way responsible for any error or oversight made by the buyer when entering his contact details.

It is the buyer's duty to immediately contact the buyer in the event of an error or forgetting on his part when entering his contact details.

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Deliveries are made to the address indicated on the order form when entering the information, which can only be in the agreed geographical area. Orders are made by La Poste via COLISSIMO, delivery service with tracking, delivery with signature.

 

The seller can provide the buyer with the tracking number of his parcel by e-mail.

 

The buyer is delivered to his home by his postman. If the buyer is absent, he will receive a calling card from his postman, which allows him to collect the products ordered at the nearest post office, during a period indicated by the postal services.

 

Transport risks are the responsibility of the purchaser from the moment the items leave the seller's premises. The buyer is required to check in the presence of the employee of La Poste or the delivery person, the condition of the packaging of the goods and their contents on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery (it is necessary to take photos in the presence of the La Poste attendant or the delivery person).

Parcel delivery can be tracked on the Laposte.fr website:

https://www.laposte.fr/outils/suivre-vos-envois

No other shipping method is offered by the seller apart from those offered during the sale of the products.

COVID-19 SPECIAL SITUATION

 

The seller undertakes to send as soon as possible any order placed on the site www.polkadollsfabrics.com nevertheless in view of the current health situation, the seller cannot be held responsible for any delays in dispatch or delivery.

 

Since the post office hours can change every week, the seller should adapt to it, but the seller cannot first foresee these changes (or even a temporary closure of the post office). Therefore, the seller's liability cannot be held responsible if the shipment could not be made within the time limits set.

 

In the event of national or local confinement expressed by the government, orders placed before confinement or during confinement will be sent as soon as it is possible for the seller to go to the post office closest to his home.

 

The seller is not responsible for any closure of Post offices or any other measure taken by the government.

 

Any refund request will be refused (whatever the reason expressed by the buyer.). No refund will be made by the seller.

 

UPDATE OF T & Cs

These conditions of use may be modified or supplemented at any time, users of the site www.polkadollsfabrics.com are therefore invited to consult them on a regular basis.

The site www.polkadollsfabrics.com is updated regularly when new sales are made. Likewise, the legal notices can be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to become acquainted with them.

Last update: Wednesday, September 08, 2021